Shipping Information

 

HOW LONG IT WILL TAKE TO RECEIVE MY ORDER?

All products listed on our website have a guaranteed delivery timeframe listed on them. We endeavor to process all orders within these timeframes however at times, we do experience delays when we have an influx of orders. If in doubt, please contact our Customer Service Team to check the status of your order. 

 

HOW IS MY ORDER SHIPPED?

Orders are shipped within Australia via Australia Post and Toll Ipec. Orders shipped to New Zealand are shipped via DHL. Please note any tracking number provided can take up to 24 hours to become active on the freight carriers website.

 

DO YOU OFFER EXPRESS SHIPPING?

Unfortunately, we do not have an express shipping option currently available but it’s something we are working on.

 

HOW MUCH ARE THE SHIPPING COSTS?

All orders shipped within Australia are charged a flat rate shipping cost of $14.99. All orders shipped to New Zealand are charged a flat rate shipping cost of $24.99. We do not charge anything additional if your order requires multiple shipment/s (as your order may be dispatched from multiple locations).

 

RETURNS & EXCHANGES

We are happy to exchange or provide store credit for items in as-new, unused and original condition within 30 days of receiving the goods for incorrectly ordered sizes only (not for a change of style/colour). They must be returned in the original packaging, with all tags attached, and in a resalable brand-new condition. Any marks or damage to the item or the packaging will mean the item will be returned to you, and no exchange, store credit or refund will be given. You will need to print and complete the Returns & Exchange Form and send it back to us in the parcel with the product/s you are returning.

It can be found HERE ]

Please address the return to:
LEGEAR Australia Returns
C/- ADA Warehouse
1 Equator Road
Thomastown 3074 VIC

Note a $14.99 reshipping fee applies for exchanges.

All returns are subject to assessment. All items must have been purchased through LEGEAR. We will not accept items not purchased from LEGEAR. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.